One CRM.
Every part of your business.
From leads and customers to projects, quotations, payments and team activity — GlassEntials CRM brings your business operations into one connected workspace.
Built around the way your business actually works.
Business information is typically scattered across spreadsheets, emails, messaging apps, documents and disconnected tools. Following up means digging through inboxes. Finding a customer record means switching between five different places.
GlassEntials CRM connects these workflows. Your leads, customers, projects, quotations and finances — structured, connected, and visible from one place.
"Your business already has the data. GlassEntials CRM gives it structure."
From first contact to completed business.
Every stage of your business journey — connected in one system. Data doesn't live in isolated modules. It flows.
Turn leads into organized opportunities.
Every enquiry your business receives deserves to be tracked, assigned, and followed through. GlassEntials CRM gives each lead a place, an owner, and a history.
No more sticky notes, WhatsApp messages or scattered Excel sheets. Leads come in, get captured, and move through your process.
- Create and capture leads from any source
- Assign leads to team members
- Track lead status and follow-up history
- Log calls, activities and communications
- Convert qualified leads into customers
Know the customer behind the record.
A customer is more than a name in a list. GlassEntials CRM connects every customer to their contacts, projects, quotations, and activity history — so your team always has the full picture before a meeting or a call.
- Complete customer profiles with contact details
- Multiple contacts per customer
- Full activity and communication history
- Connected projects and quotations
- Business relationship overview at a glance
Keep every project moving.
Projects connect customers, tasks, team members, and business activity. GlassEntials CRM gives each project its own connected workspace — where status, tasks, and history are always visible.
- Create and track projects linked to customers
- Assign team members and responsibilities
- Track project status and progress
- Log activities and site visits
- Connect projects to quotations and invoices
Know what needs to happen next.
A CRM is only useful if the team uses it every day. GlassEntials CRM brings tasks, follow-ups, calls and activities into a structured daily workflow — so nothing gets forgotten.
Every customer conversation, every project update, every follow-up reminder lives in the system — not in someone's memory or inbox.
- Create tasks and assign to team members
- Log calls and follow-up activities
- Track activity history on customers and projects
- Receive reminders for pending follow-ups
Quotations that are ready for business.
GlassEntials CRM includes a complete quotation workflow — from creating a professional document to tracking its status, sending it to customers and converting it into an invoice.
| # | Description | Qty | Rate | Amount |
|---|---|---|---|---|
| 1 | Architectural Toughened Glass 12mm | 45 sqft | ₹380 | ₹17,100 |
| 2 | Mirror Wall Panel — Silver | 20 sqft | ₹290 | ₹5,800 |
| 3 | Installation & Labour | 1 visit | ₹3,500 | ₹3,500 |
Everything in a quotation
your business actually needs.
Ask your CRM.
The AI layer in GlassEntials CRM lets your team retrieve structured business information using natural language. It's an interface over your data — not a replacement for the system.
Built for multiple businesses. Designed for separation.
Each organization operates in its own workspace. Data is separated at the tenant level — your business information stays within your account.
Under the interface is a backend built for real business workflows.
Built for businesses that have outgrown scattered tools.
PRODUCT PHILOSOPHY
One CRM.
One workspace.
One connected business.
GlassEntials CRM is designed around a simple idea: business information becomes more useful when the people, processes and records around it stay connected. A lead that converts into a customer, a customer that becomes a project, a project that produces a quotation — this is how real business actually works. GlassEntials CRM is built around that flow.
Your business has the data.
GlassEntials CRM gives it structure.
One connected workspace for the work that keeps your business moving.
Open GlassEntials CRM ↗Ready to bring your business into one workspace?
Access the live GlassEntials CRM or talk to the Mulzon team to understand how it can work for your business.